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FAQs

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  • Is there a cost to submit a question?

    No. The column is a free resource for the business community—our goal is to provide real value through shared insights.

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  • What kinds of problems can I submit?

    Anything that’s getting in the way of progress. Common topics include leadership challenges, culture shifts, team performance, stalled innovation, unclear strategies, or communication breakdowns.

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  • Who should submit a question?

    CEOs, founders, team leaders, managers—anyone facing a challenge in business. If you’re navigating change, stuck in a rut, or simply want a fresh perspective, this column is for you.

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  • What is “What’s Your Problem?”

    It’s a weekly column in the San Diego Business Journal that tackles real-world business challenges submitted by readers—answered by The Idea Guy®, an expert in creative problem-solving and innovation.

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  • Do you offer post-workshop support?

    Yes. Follow-up sessions, coaching, or problem statement reviews can be arranged to support implementation and continued development.

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  • Can the workshop be customized for our organization?

    Yes. We can tailor the examples, exercises, and facilitation to your industry, team structure, or strategic priorities.

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  • What outcomes can we expect?

    Participants leave with a repeatable process for identifying the right problems, a refined problem statement they can use immediately, and a new set of collaborative skills that improve decision-making and

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  • Can we use our real organizational problems in the workshop?

    Yes, and we encourage it. The session is most effective when participants work on challenges relevant to their roles, departments, or strategic goals.

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  • What kind of problems can we work on?

    Any. From operational inefficiencies and customer engagement to internal communication or product development—this process helps clarify what really needs solving.

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  • Is this workshop suitable for non-technical teams?

    Absolutely. No technical background is required. The workshop is designed to help anyone—from leadership to front-line staff—improve how they define and solve problems using human insight and AI tools.

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  • What do participants need to bring?

    Just a laptop, internet connection, and access to their ChatGPT Plus account. All other materials (worksheets, links, and prompts) are provided.

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  • How long is the workshop?

    The minimum session is 4 hours, and the whole session is 8 hours, which allows time for experimentation and project development. Custom options are available, including half-day and full-day formats

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